Organization Character

Demographic Information 
Please complete the demographic information below before completing the assessment. This information is used to help benchmark your data against other respondents. 
 
 
Contact Information (providing information in this section is optional, the information allows us to keep you informed of future products and services that best meet your needs.)
Name: 
Phone Number: 
Fax Number: 
Email: 
Street: 
City: 
State/Province: 
Country: 
Zipcode: 
Personal/Background Information (providing information in this section is required, this information allows us to contrast our data by various groupings.)
Age:  under 20 20-29 30-39 40-49 50-59 60 and over 
Position:  hourly non-management salaried non-management bargain unit/union employee lower level management mid-level management executive management 
Gender:  male female
Ethnicity: 
caucasian african american asian hispanic 
native american other
Education: 
grade school 
Job Details (providing information in this section is required.If your are currently retired or unemployed type  "retired" or "unemployed" in the Job Title box and "click" on the "Other" Industry button below.
Job Title: 
Number of years in current position: 
Industry Classification: 
(Click on the "radio button" that best describes your industry then select from the "pull down" menu below it for the specific product or service that your company produces.)
Durable Goods Manufacturing: 
 

Non-Durable Goods Manufacturing: 
 

Utilities & Energy: 
 

Retail & Wholesale Trade: 
 

Services: 
 

Banking & Finance: 
 

Insurance: 
 

Health Care: 
 

Other Organizations: 
 

Other : 

Annual Wage Range: 
 
 
How does your organization compare to others? 
Directions: Below is a series of statements that may or may not describe your organization.  Please indicate whether you agree or disagree with the statement as it applies to your organization by "clicking" on the appropriate response.  There are no right or wrong answers, so please respond truthfully.  Do not think too much about your answer - go with your first impression. 
 
 In my organization...
Strongly   
Agree 
Moderately    Agree  No   
Opinion
Moderately    Disagree  Strongly Disagree 
1. Everyone is treated with respect, regardless of age. SA MA NO MD SD
2.Most individuals respond without anger when their ideas are criticized. SA MA NO MD SD
3. People feel confident in themselves. SA MA NO MD SD
4. Management handles bad news without over-reacting. SA MA NO MD SD
5. We are honest with our customers. SA MA NO MD SD
6. We are willing to try new ways of doing things. SA MA NO MD SD
7. We keep promises made to employees. SA MA NO MD SD
8. We don't blame other departments when things go wrong.. SA MA NO MD SD
9. People here sometimes take company property. SA MA NO MD SD
10. Everyone is treated with respect, regardless of gender. SA MA NO MD SD
11. Ideas from senior managment are seldom, if ever, challenged or questioned. SA MA NO MD SD
12. People feel they can solve problems and figure out solutions to tough problems. SA MA NO MD SD
13. We are honest with our shareholders. SA MA NO MD SD
14. We are willing to take risks as an organization. SA MA NO MD SD
15.We are a results oriented organization. SA MA NO MD SD
16. Our departments respect each other. SA MA NO MD SD
17. People are more concerned about their own department than the organization as a whole. SA MA NO MD SD
18. Everyone is treated with respect, regardless of race. SA MA NO MD SD
19. We feel we are far superior to our competitors. SA MA NO MD SD
20. We feel confident and proud of our accomplishments. SA MA NO MD SD
21. People are able to openly and constructively discuss differences of opinion. SA MA NO MD SD
22. Our accounting practices give a truthful picture of our financial results. SA MA NO MD SD
23. People are willing to speak the truth even when it's unpopular. SA MA NO MD SD
24. Cross functional cooperation is good. SA MA NO MD SD
25. Our measurement systems are excellent - they keep us focused on what's important.. SA MA NO MD SD
26. Decisions are often made without knowlege of the impact on other departments. SA MA NO MD SD
27.Everyone is treated with respect, regardless of rank/position. SA MA NO MD SD
28. We actively try to learn from other organizatons mistakes. SA MA NO MD SD
29. We do important work.. SA MA NO MD SD
30. There is a lot of conflict and tension. SA MA NO MD SD
31. We sometimes shade the truth in our advertising. SA MA NO MD SD
32. People are afraid to actually do something innovative for fear of failing. SA MA NO MD SD
33.People who are responsible and dependable are rewarded.. SA MA NO MD SD
34. People often look for a scapegoat in a crisis. SA MA NO MD SD
35. There are people here who might stretch the truth to make themselves look better. SA MA NO MD SD
36. The experience of employees who have worked here a long time is valued. SA MA NO MD SD
37.We often try to bring in ideas from other organizations. SA MA NO MD SD
38. People are proud to say they work here. SA MA NO MD SD
39. Emotional outbursts are rare. SA MA NO MD SD
40. We sometimes shade the truth when trying to make a sale. SA MA NO MD SD
41. Management is not afraid to admit when they are wrong. SA MA NO MD SD
42. We keep our promises to customers. SA MA NO MD SD
43.Finger pointing is discouraged in our company. SA MA NO MD SD
44. Cross-functional training is encouraged within the organization. SA MA NO MD SD
45. The ideas/input of younger employees are taken seriously. SA MA NO MD SD
46. Arrogance is rewarded in this organization. SA MA NO MD SD
47. We welcome opportunities to showcase our business to others. SA MA NO MD SD
48. We handle crises calmly and effectively. SA MA NO MD SD
49. Our products and services perform exactly as advertised. SA MA NO MD SD
50. I feel comfortable bringing up possible ethical conflicts, even with my boss. SA MA NO MD SD
51. Our actions as a company could hold up under close scrutiny. SA MA NO MD SD
52. We are more interested in how to fix things than in who broke them. SA MA NO MD SD
53. I have a good understanding of how this organization works. SA MA NO MD SD
54. Many employees are not given the respect they deserve. SA MA NO MD SD
55. Only the best and the brightest can make it here. SA MA NO MD SD
56. We deal fairly with our suppliers. SA MA NO MD SD
57. I would feel comfortable questioning a decision made by my boss. SA MA NO MD SD
58. Everyone takes some responsibility for the quality of our products/services. SA MA NO MD SD
59. We have too many “silos” in this organization. SA MA NO MD SD
60. People are often criticized in public. SA MA NO MD SD
61. Our values as an organization are clear. SA MA NO MD SD
62. We understand that success often requires rapid change. SA MA NO MD SD
63. We often give our customers the “run around” when they call to complain. SA MA NO MD SD
64. Input is solicited from all levels of the organization. SA MA NO MD SD
65. We spend time analyzing mistakes we have made. SA MA NO MD SD
66. People have the skills and abilities to do great work. SA MA NO MD SD
67. Some managers lack the ability to control their anger . SA MA NO MD SD
68. We behave in accordance with our values: we walk our talk. SA MA NO MD SD
69. Employees can safely report unethical, illegal or unsafe practices. SA MA NO MD SD
70. If we say we will do something, we do it. SA MA NO MD SD
71. We budget money as if we were spending our own dollars. SA MA NO MD SD
72. Customer input is actively solicited on an ongoing basis. SA MA NO MD SD
73. It is okay around here to admit when you have made a mistake. SA MA NO MD SD
74. We are able to talk openly about causes of major problems. SA MA NO MD SD
75. I trust our leaders to tell the truth. SA MA NO MD SD
76. Our organization values getting the job done. SA MA NO MD SD
77. I understand how my job fits with what the organization is trying to accomplish. SA MA NO MD SD
78. We deal with poor performance in a fair and consistent manner. SA MA NO MD SD
79. Our organization thinks it can do no wrong. SA MA NO MD SD
80. There are people we shield information from because of how they react. SA MA NO MD SD
81. We talk about ethical concerns frequently. SA MA NO MD SD
82. Customer satisfaction is a key metric of our success. SA MA NO MD SD
83. People who violate our ethical codes are terminated. SA MA NO MD SD
84. Employee satisfaction is a key metric of our success. SA MA NO MD SD
85. We consider the ethical implications of all major decisions. SA MA NO MD SD
86. My workload allows me to still have a personal life. SA MA NO MD SD
87. There are people here who lie on their expense reports. SA MA NO MD SD
88. No one says “It’s not my job." SA MA NO MD SD
89. We all feel a sense of duty to represent our organization favorably to the community. SA MA NO MD SD
90. People are not afraid to bring up difficult issues. SA MA NO MD SD
91. Everyone understands our mission, and how we each contribute to that mission. SA MA NO MD SD
General Comments: Please take a moment to tell us anything else about yourself or your organization which you would like to share. Please be brief. 

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